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Centriq
Centriq
Tips and Information about the Centriq app.
83 articles in this collection
Written by
Customer|Care
Getting Started
Getting Started with Centriq - Build your home inventory
Tips, advice and suggestions on how to get started with centriq by adding your top 8 appliances and items.
Written by
Customer|Care
Updated over a week ago
What is Centriq Online?
Facts and information about using Centriq Online.
Written by
Customer|Care
Updated over a week ago
Get the Right Parts and Supplies
Tips, advice and suggestions on how to order parts through Centriq.
Written by
Customer|Care
Updated over a week ago
Schedule/Manage Maintenance Tasks & Reminders
Maintenance and task reminders.
Written by
Customer|Care
Updated over a week ago
Organize Your Home with Groups/Categories
Tips, advice and suggestions on working with groups/categories.
Written by
Customer|Care
Updated over a week ago
Capture Important Home Details with Photos
Tips, advice and suggestions on how to add photos.
Written by
Customer|Care
Updated over a week ago
Store Your Receipts Digitally in Centriq
How to add receipts, invoices, and other information. repair log. attach receipts and capture details of repairs.
Written by
Customer|Care
Updated over a week ago
Organize and Save your Important Documents
Tips, advice and suggestions on how to save documents, manuals, PDFs, other printed information and records in Centriq.
Written by
Customer|Care
Updated over a week ago
Capture Advice from Experts with Video Notes
Tips, advice and suggestions on how to add video recordings to Centriq.
Written by
Customer|Care
Updated over a week ago
Keep Track of Who Did What
Tips, advice and suggestions on how to add service providers and workers.
Written by
Customer|Care
Updated over a week ago
I don't have an account but I want help with an item
Written by
Customer|Care
Updated over a week ago
Adding Items to the App
What can I add to Centriq?
Written by
Customer|Care
Updated over a week ago
How do I add a product label (nameplate) if I can't get a good photo of it?
Manually add an item. Can't get a photo of the product label.
Written by
Customer|Care
Updated over a week ago
How do I add appliances and items to Centriq?
Written by
Customer|Care
Updated over a week ago
How do I add my things to Centriq?
Find out the ways to add items to the app.
Written by
Customer|Care
Updated over a week ago
How can I add items with no internet connection?
Trying to add to Centriq, but I don't have an internet connection.
Written by
Customer|Care
Updated over a week ago
How do I add a product label (nameplate)? And what is a product label anyway?
Written by
Customer|Care
Updated over a week ago
What does "Processing" mean?
Submitted item and waiting for content to be returned in the app.
Written by
Customer|Care
Updated over a week ago
Advanced tips for adding items
Manual entry, items recognized immediately, adding furniture, no image or info returned.
Written by
Customer|Care
Updated over a week ago
How can I help the Centriq team correct an incorrect item?
Written by
Customer|Care
Updated over a week ago
The model number is wrong and I can't correct it
Written by
Customer|Care
Updated over a week ago
My item came back and is still blank - no image, manuals, parts and/or videos
Written by
Customer|Care
Updated over a week ago
Items Added in the App
What is the difference between an item and a photo?
Written by
Customer|Care
Updated over a week ago
Can I move items between properties?
Moving your items between property addresses.
Written by
Customer|Care
Updated over a week ago
Can I add items/things that do not have an on switch?
Written by
Customer|Care
Updated over a week ago
Can I enter the make and model number manually?
Tired of waiting and I want to enter the make and model # myself.
Written by
Customer|Care
Updated over a week ago
How do I edit an item?
Editing or modifying an item or product.
Written by
Customer|Care
Updated over a week ago
How do I delete an item?
Delete/remove an item that was entered in error or is no longer in your home.
Written by
Customer|Care
Updated over a week ago
My item was rejected (product label/nameplate), what do I do next?
How to resolve rejected items in Centriq. Product label/nameplate/item submission rejected.
Written by
Customer|Care
Updated over a week ago
Can I delete images from my photo roll after adding to the app?
Written by
Customer|Care
Updated over a week ago
Can I copy or duplicate items across rooms?
Written by
Customer|Care
Updated over a week ago
Content and Information
Where is the Property Insights Report added in the App?
Property Report. Insights Report.
Written by
Customer|Care
Updated over a week ago
Can you help me find more parts, documents, or videos for an item?
How do I request more content for my items in Centriq?
Written by
Customer|Care
Updated over a week ago
How long does it take to get content back after I add items?
How long does it take to get something back?
Written by
Customer|Care
Updated over a week ago
How can I add a document that I scanned myself to the Manuals & Guides section?
Adding a scanned manual.
Written by
Customer|Care
Updated over a week ago
How can I share a PDF from the app?
Can I share a PDF from the app to my email or with another person?
Written by
Customer|Care
Updated over a week ago
How can I view an Inventory of what I have added to the app?
Written by
Customer|Care
Updated over a week ago
Can I back up my information from Centriq?
Backing up / exporting/ printing/ saving the information or data that you put in Centriq.
Written by
Customer|Care
Updated over a week ago
Can I import service providers from my device contacts?
Adding service providers automatically from address book.
Written by
Customer|Care
Updated over a week ago
How do I delete a photo, document, video, receipt or note?
Deleting content.
Written by
Customer|Care
Updated over a week ago
How do I request a correction or more information for one of my items
Did we add the wrong information or photo? Do you need more information?
Written by
Customer|Care
Updated over a week ago
How do I add content to Centriq?
Add photos, videos, documents, receipts, notes, and other information.
Written by
Customer|Care
Updated over a week ago
Adding your own support content to the app (MOBILE ONLY)
Add a document, photo, video, webpage or note for your own reference as well as for other app users who have the same item.
Written by
Customer|Care
Updated over a week ago
Can I add my own image for an item?
Update the stock photo or thumbnail image for an item. Add your own display image.
Written by
Customer|Care
Updated over a week ago
How do I get the manual for an item I added to Centriq?
Written by
Customer|Care
Updated over a week ago
Groups/Categories
How do I move items between groups?
Written by
Customer|Care
Updated over a week ago
How do I add, rename or delete a group (category)?
Managing groups. Managing categories. Category management.
Written by
Customer|Care
Updated over a week ago
Can I change the order of groups?
Reorder groups. Reorder categories. Reorder icons. Reorganize groups. Move groups. Sort groups.
Written by
Customer|Care
Updated over a week ago
How do I move or delete photos, documents, receipts, or notes?
Written by
Customer|Care
Updated over a week ago
Can I create a group inside of a group?
Written by
Customer|Care
Updated over a week ago
Can I keep track of my paint colors or other home finishes in Centriq?
Building finishes. Tracking paint colors or other non appliance items.
Written by
Customer|Care
Updated over a week ago
Addresses / Properties
Share Feature - CENTRIQ Genius and CENTRIQ for Property Managers
How to share properties with others using their own login.
Written by
Customer|Care
Updated over a week ago
How do I add a new address / property?
Multiple addresses or properties. Add a new property. Personal items vs. House items.
Written by
Customer|Care
Updated over a week ago
How do I change or delete an address?
Correct a typo in address. Modify property address. Modify properties. Remove address. Remove property.
Written by
Customer|Care
Updated over a week ago
How to pass on the Centriq account information that stays with the house to the next owner
About the transfer property feature. Send a Centriq address/property to another person.
Written by
Customer|Care
Updated over a week ago
Recall Monitoring
Why does my item say "More Info Needed to be Monitored for Recalls"?
More information needed to be monitored for Recalls.
Written by
Customer|Care
Updated over a week ago
What is this product recall thing all about? How does it work? What is your source?
Did you know that Centriq can notify you about product recalls?
Written by
Customer|Care
Updated over a week ago
Your Account
Update your Billing
Update Billing. Change Payment Information.
Written by
Customer|Care
Updated over a week ago
How do I access my settings?
Written by
Customer|Care
Updated over a week ago
Does the app work on iPad or Android Tablets?
Written by
Customer|Care
Updated over a week ago
Can I use Centriq on my computer or in a web browser?
Information on using Centriq on the web, on laptops or desktops. Is information access limited to iPhone?
Written by
Customer|Care
Updated over a week ago
Can I use Centriq on multiple devices or share the information?
Using Centriq on more than one phone or device.
Written by
Customer|Care
Updated over a week ago
Am I required to sign up to try the application?
Creating an account.
Written by
Customer|Care
Updated over a week ago
Managing your Centriq Account
Change email, change password, delete account, update biling, cancel subscription.
Written by
Customer|Care
Updated over a week ago
How do I delete my account?
Delete account. Cancel account. Remove account. Uninstall app. Unsubscribe from emails.
Written by
Customer|Care
Updated over a week ago
How do I update my email preferences?
I accidently unsubscribed from Centriq emails, how can I get back on the list?
Written by
Customer|Care
Updated over a week ago
Troubleshooting
I can't take a photo.
Camera not working. Unable to take a picture. Black screen for camera. Authorize the app to access my camera. Camera permissions.
Written by
Customer|Care
Updated over a week ago
Why do I have to log in every time I access the web app?
Written by
Customer|Care
Updated over a week ago
I didn’t get back what I expected. Now what do I do?
Wrong information. Information is missing from my items. I got the wrong manual. Information not found
Written by
Customer|Care
Updated over a week ago
There's no submit button and I can't add items or content
Keyboard covering the submit button and unable to scroll.
Written by
Customer|Care
Updated over a week ago
I have been waiting for my items... what is going on?
Where is my information? I submitted days ago. Signed up a week ago and my items are still coming soon. Items still processing.
Written by
Customer|Care
Updated over a week ago
Why isn't my phone or device supported?
Android version not supported. iOS version not supported. Device not supported.
Written by
Customer|Care
Updated over a week ago
I have added photos of product labels, but nothing is happening. What's going on?
I took a picture of a product labels (nameplate) and nothing happened. Why? What do I do?
Written by
Customer|Care
Updated over a week ago
The app won't load on my Android device
Written by
Customer|Care
Updated over a week ago
The app suddenly closed, what do I do?
Crash. Abrubpt closure. App closed unexpectedly.
Written by
Customer|Care
Updated over a week ago
After updating the app, I can't find my stuff. It seems like my items are missing.
Can't find items. Items missing after update.
Written by
Customer|Care
Updated over a week ago
What happens if I delete the app?
Delete and re-install the app. What happens to your information.
Written by
Customer|Care
Updated over a week ago
General Centriq Information
How does Centriq generate Revenue?
Revenue streams for Centriq. Does Centriq sell my information? How is your app supported financially? How does Centriq make money?
Written by
Customer|Care
Updated over a week ago
Do you have a user guide for the Centriq app?
Written by
Customer|Care
Updated over a week ago
Why didn't This Old House mention your app name?
Written by
Customer|Care
Updated over a week ago
Is Centriq available in Canada?
Written by
Customer|Care
Updated over a week ago
Is Centriq not available in my Country?
Internationalization. Localization.
Written by
Customer|Care
Updated over a week ago
This application is too confusing. Nevermind!!
Information about the app being to hard, too difficult, disappointed, doesn't work.
Written by
Customer|Care
Updated over a week ago