Centriq

Tips and Information about the Centriq app.

Customer Care avatar
77 articles in this collection
Written by Customer Care
Getting Started

Getting Started with Centriq - Build your home inventory

Tips, advice and suggestions on how to get started with centriq by adding your top 8 appliances and items.
Customer Care avatar
Written by Customer Care
Updated over a week ago

What is Centriq Online?

Facts and information about using Centriq Online.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Get the Right Parts and Supplies

Tips, advice and suggestions on how to order parts through Centriq.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Schedule Maintenance Tasks

Maintenance and task reminders.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Organize Your Home with Groups/Categories

Tips, advice and suggestions on working with groups/categories.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Capture Important Home Details with Photos

Tips, advice and suggestions on how to add photos.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Store Your Receipts Digitally in Centriq

How to add receipts, invoices, and other information. repair log. attach receipts and capture details of repairs.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Organize and Save your Important Documents

Tips, advice and suggestions on how to save documents, manuals, PDFs, other printed information and records in Centriq.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Capture Advice from Experts with Video Notes

Tips, advice and suggestions on how to add video recordings to Centriq.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Keep Track of Who Did What

Tips, advice and suggestions on how to add service providers and workers.
Customer Care avatar
Written by Customer Care
Updated over a week ago
Content and Information

Can you help me find more parts, documents, or videos for an item?

How do I request more content for my items in Centriq?
Customer Care avatar
Written by Customer Care
Updated over a week ago

How long does it take to get content back after I add items?

How long does it take to get something back?
Customer Care avatar
Written by Customer Care
Updated over a week ago

How can I add a document that I scanned myself to the Manuals & Guides section?

Adding a scanned manual.
Customer Care avatar
Written by Customer Care
Updated over a week ago

How can I share a PDF from the app?

Can I share a PDF from the app to my email or with another person?
Customer Care avatar
Written by Customer Care
Updated over a week ago

How can I view an Inventory of what I have added to the app?

Customer Care avatar
Written by Customer Care
Updated over a week ago

Can I back up my information from Centriq?

Backing up / exporting/ printing/ saving the information or data that you put in Centriq.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Can I import service providers from my device contacts?

Adding service providers automatically from address book.
Customer Care avatar
Written by Customer Care
Updated over a week ago

How do I delete a photo, document, video, receipt or note?

Deleting content.
Customer Care avatar
Written by Customer Care
Updated over a week ago

How do I request a correction or more information for one of my items

Did we add the wrong information or photo? Do you need more information?
Customer Care avatar
Written by Customer Care
Updated over a week ago

Adding your own support content to the app.

Add a document, photo, video, webpage or note for your own reference as well as for other app users who have the same item.
Customer Care avatar
Written by Customer Care
Updated over a week ago

How do I add content to Centriq?

Add photos, videos, documents, receipts, notes, and other information.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Can I add my own image for an item?

Update the stock photo or thumbnail image for an item.
Customer Care avatar
Written by Customer Care
Updated over a week ago

How do I get the manual for an item I added to Centriq?

Customer Care avatar
Written by Customer Care
Updated over a week ago
Troubleshooting

I can't take a photo.

Camera not working. Unable to take a picture. Black screen for camera. Authorize the app to access my camera. Camera permissions.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Why do I have to log in every time I access the web app?

Customer Care avatar
Written by Customer Care
Updated over a week ago

I didn’t get back what I expected. Now what do I do?

Wrong information. Information is missing from my items. I got the wrong manual. Information not found
Customer Care avatar
Written by Customer Care
Updated over a week ago

There's no submit button and I can't add items or content

Keyboard covering the submit button and unable to scroll.
Customer Care avatar
Written by Customer Care
Updated over a week ago

I have been waiting for my items... what is going on?

Where is my information? I submitted days ago. Signed up a week ago and my items are still coming soon. Items still processing.
Customer Care avatar
Written by Customer Care
Updated over a week ago

Why isn't my phone or device supported?

Android version not supported. iOS version not supported. Device not supported.
Customer Care avatar
Written by Customer Care
Updated over a week ago

I have added photos of product labels, but nothing is happening. What's going on?

I took a picture of a product labels (nameplate) and nothing happened. Why? What do I do?
Customer Care avatar
Written by Customer Care
Updated over a week ago

The app won't load on my Android device

Customer Care avatar
Written by Customer Care
Updated over a week ago

The app suddenly closed, what do I do?

Crash. Abrubpt closure. App closed unexpectedly.
Customer Care avatar
Written by Customer Care
Updated over a week ago

After updating the app, I can't find my stuff. It seems like my items are missing.

Can't find items. Items missing after update.
Customer Care avatar
Written by Customer Care
Updated over a week ago

What happens if I delete the app?

Delete and re-install the app. What happens to your information.
Customer Care avatar
Written by Customer Care
Updated over a week ago