If the mobile app appears to crash or close abruptly, make sure that the app is closed completely on your device (not just in the background), then reopen it. Like refreshing a web browser, sometimes the app needs a refresh too.
On Android devices you can also open the Application Manager, select Centriq, and select Force Close. This also typically clears unusual issues with the app.
If you continue to see a problem, please contact us at email@example.com.