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I have been waiting for my items... what is going on?
I have been waiting for my items... what is going on?

Where is my information? I submitted days ago. Signed up a week ago and my items are still coming soon. Items still processing.

Customer|Care avatar
Written by Customer|Care
Updated over a week ago

Any extended wait times are due to an overload of new users and requests for content.  Please be assured that we process all items entered, or we send you a notification when we can't process them.  If the item still says "Processing", we are still working on it.  Nothing is broken. 

We apologize for your frustration and for the inconvenience.  We know that you spent some time adding things to the app, and it's disappointing not to see anything back yet.  We appreciate your trying Centriq and your patience!  

It is also possible that you did not enter the item in a way that would flag us to process it for you. If this is a possibility for you, please read this short article as well.   

Please contact us at if you need more guidance, have questions, would like to submit a feature request or if you have other feedback.

Don't forget that you can access Centriq Online to use Centriq on your laptop or desktop computer or for optimized use on tablets.

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