Adding items is a matter of taking a product label (nameplate) photo or typing in the information manually.  

Once you add an item, you will see that it is "Processing".  It can take anywhere from a few minutes to a few days to return a stock photo and information for you.

Any extended wait times are due to an overload of new users and requests for content.  Please be assured that we process all items entered, or we send you a notification when we can't process them.  If the item still says "Processing", we are still working on it.  Nothing is broken. 

We apologize for your frustration and for the inconvenience.  We know that you spent some time adding things to the app, and it's disappointing not to see anything back yet.  We appreciate your trying Centriq and your patience! 

Please contact us at if you need more guidance, have questions, would like to submit a feature request or if you have other feedback.

Don't forget that you can access Centriq Online to use Centriq on your laptop or desktop computer or for optimized use on tablets.

Did this answer your question?